Artificial intelligence has shifted how leaders operate, not only in automation and productivity but also in the human aspects of guiding teams. As AI tools become part of everyday workflows and decisions, leaders must learn how to balance innovation with empathy and accountability.
Here are 10 insights from members of the Rolling Stone Culture Council on how leaders can thrive in today’s evolving technological landscape.
AI Is a Tool, Not a Replacement
AI can streamline tasks and offer data-driven insights, but it’s still only a tool. “Great inputs lead to better output,” says Zech Francis of BeatBox Beverages. Leaders should focus on teaching teams how to use AI effectively and encourage them to remain critical thinkers.
Culture Still Depends on People
Technology can support operations, but it can’t replace work culture. “Leaders should be mindful of the role they play in employee development,” says Victoria Chynoweth. “Interpersonal relationships and culture are at the heart of any great business.” As a leader, you set the tone. Focus on people, not just processes.
AI Offers Cross-Disciplinary Expertise
AI can act as a brainstorming partner. Adam Ayers of Number 5 says, “I already use ChatGPT as my expert adviser… giving me constant advice—everything from fundraising to sales to software engineering.”
Leadership Is Now About Sharing Wisdom
The role of leadership has shifted from controlling information to offering clarity and vision. “Leaders will need to be more human—not less,” says Nisaa Jetha of Impact for SDGs. She emphasizes the importance of emotional intelligence, ethics, and mentorship in an AI-driven world.
People Follow People, Not Programs
Even as AI tools shape strategy, people still crave authenticity. “Real leadership is still about human connection,” says Jason Hennessey of Hennessey Digital. “Let [AI] enhance decision-making, but never replace trust, intuition, and real conversations.”
Teach Teams How to Use AI Safely
Helping employees use AI wisely is now part of good leadership. “A key component… is helping team members and mentees develop strong AI skills,” says Gail Gottehrer of Del Monte Fresh Produce Company. Leaders must guide teams to use AI without compromising privacy or trust.
AI Should Not Make Final Decisions
Technology can inform strategy, but leaders must take responsibility. “While data analytics can inform decisions, it would be irresponsible… to let the tools make the choices,” says Jed Brewer of Good Loud Media. Judgment still belongs to humans.
Leverage AI to Create Space for Connection
AI can help you gain time back. Evan Nison of NisonCo explains: “Leaders can leverage [AI] to streamline their workflows, allowing them more time to deepen the human connections… that make for exceptional leadership.”
Avoid Depersonalizing the Process
While AI can guide coaching or give performance feedback, it cannot replace empathy. “Overreliance on AI risks depersonalizing leadership,” says Stephen Nalley of Black Briar Advisors. The best leaders use AI to support—not replace—human insight.
Human Connection Still Matters Most
Lindsey Bartlett of Fast Buds believes leaders should avoid outsourcing communication: “Why should your employees bother to read an email you didn’t bother to write?” Technology can assist, but it can’t lead with heart. That’s still your job.
In an era of smart tools, the smartest leaders stay human.